Privacy Policy
Last Updated: 2026
Mercylandcare.co.uk ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect information in the following ways:
- Personal Information: Name, email address, and other contact details you voluntarily provide when contacting us or signing up for communications.
- Technical Information: IP address, browser type, operating system, and device identifiers.
- Cookies: We use cookies to track your preferences and activity on the Site.
- Usage Data: Pages visited, links clicked, time spent on pages, referral sources, and interactions with content.
How We Use Information
We use collected information for the following purposes:
- Analytics and measuring Site performance
- Affiliate tracking and commission attribution
- Site improvement and user experience optimization
- Communicating with you regarding updates or inquiries
- Compliance with legal obligations
- Fraud prevention and security
Cookie Policy
Our Site uses cookies to enhance your experience. Types of cookies include:
- Essential Cookies: Required for Site functionality.
- Analytics Cookies: Track user behavior and Site performance.
- Affiliate Tracking Cookies: Monitor referrals to partner casinos.
- Marketing Cookies: Support targeted advertising and retargeting.
You can control or opt-out of cookies through your browser settings. However, disabling cookies may affect Site functionality. For more information, visit www.allaboutcookies.org.
Third-Party Links
Our Site contains links to third-party websites, including online casinos and affiliate partners. We are not responsible for the privacy practices, content, or policies of these external sites. We strongly encourage you to review their respective privacy policies before providing any personal information or engaging in transactions. Nine Casino and other linked operators are independent entities, and your use of their services is governed by their terms and privacy policies.
Your Rights
Under UK data protection law (including UK GDPR), you have the following rights:
- Right of Access: Request a copy of your personal data.
- Right to Rectification: Correct inaccurate or incomplete data.
- Right to Erasure: Request deletion of your data (subject to exceptions).
- Right to Restrict Processing: Limit how we use your information.
- Right to Data Portability: Obtain your data in a portable format.
- Right to Object: Object to certain processing activities.
To exercise these rights, contact us at [email protected].
If you are not satisfied with our response, you may lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Retention periods vary based on the type of data and legal requirements. Generally:
- Contact information is retained until you request deletion or for 3 years of inactivity.
- Analytics and usage data are retained for up to 2 years.
- Affiliate tracking data is retained in accordance with our affiliate program requirements and legal obligations.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Email: [email protected]
Website: mercylandcare.co.uk
We will respond to your inquiry within 30 days or as required by applicable law.